Feel as good as Claudia with our tariffs

Feel Good Fix Tariff

Available for: Gas, electricity or both

Switch to our Feel Good Fix tariff and your prices won’t go up before 31st May 2019 – so that’s good.

Even better, they’ll come down if our standard gas and electricity prices fall.

  • Payment by

    Direct debit or Receipt of Bill

  • Early exit fee

    Absolutely none

  • Discounts

    Direct Debit discount

Get a super quote and see if you can save.

Simple gas and electricity tariffs.

New customer

Tip: The more we know the more accurate your quote

Existing customer

Get a quote based on your current energy usage. You will be able to log in with your account or give us your account number (found on your bill).

Tip: You can use your account number or online account login

Is it right for me?

Key Information:
  • Prices that won’t go up before 31st May 2019, but could come down.
  • Available to customers who pay by Monthly or Quarterly Direct Debit, or on Receipt of Bill.
  • Online account management is not required.
  • No early exit fee.

We’ve summarised some of the important things you need to know about Feel Good Fix May  2019 below, but please download and read through our terms and conditions:

Download Feel Good Fix May 2019 terms and conditions 

Download Standard terms and conditions 

Feel Good Fix May 2019 prices won’t go up before 31 May 2019 subject to governmental or regulatory requirements.

If our standard variable prices go down before 31 May 2019, then we’ll reduce your prices too.

There’s no exit fee if you decide to switch tariff or supplier.

This tariff is available to new or existing customers who pay by fixed monthly or variable quarterly Direct Debit, or Receipt of bill. Unfortunately it’s not available to customers with non-standard or prepayment meters.

Please note that if you start using more gas or electricity, then the amount you pay us will increase even though the price per unit remains the same.

Your prices may increase if you change your meter type or the way you pay, or you no longer meet our eligibility criteria for this tariff.

If there’s a change in the rate of VAT chargeable for the energy we supply, this could also increase the charges you pay.

With our Feel Good Fix May 2019  tariff, if the price of energy on our Standard Variable Rate goes down, we’ll reduce the price you’re paying proportionally to the decrease in your area.

Average Costs

£877 average annual cost, including Direct Debit discounts and VAT at the reduced rate of 5%, and based on:

  • A customer with standard single rate meters.
  • Typical annual average consumption of 3,100kWh electricity and 12,500kWh gas.
  • Payment by Direct Debit.
  • Costs averaged across mainland UK.

Your actual annual cost will vary depending on:

  • Whether you get both your electricity and gas from us, or just a single fuel.
  • Whether discounts apply.
  • Your region.
  • Your consumption.
  • Your meter type.
  • Your payment type.

Annual charges may be higher than our standard charges.

Correct as at 27.10.16. After 31 May 2019, you’ll automatically move to our cheapest Standard variable tariff applicable to you.

Standing Charges

We split the amount you pay us into two parts – the amount you pay for the energy you actually use, and also a standing charge for the cost of delivering and supplying energy to your home. You’ll pay a standing charge no matter how much you use. Standing charges vary depending on your tariff – and are different for gas compared to electricity.

Direct Debit Instructions

We’ll reduce your daily standing charge if you pay by Direct Debit. So over a year you’ll get £40 off your electricity and £50 off your gas. Subject to change.

Meter Readings and Tariff Changes

We’ll use your own meter readings to create your bills whenever we can. If we can’t, then we’ll estimate how much energy you’ve used, using industry standard information. Please note that our agents still need access to your meter to take readings sometimes and to carry out important safety checks.

Changing your tariff or supplier

There’s an early exit fee of £30 per fuel if you change tariff or supplier before 11 February 2021. But with a rate this super, why move?
Offer subject to availability and may be withdrawn, suspended or amended at any time.

It’s a super feeling

With Super Fix March 2021 you’ll know that your energy prices won’t go up while you’re on this tariff.

Easy online account management

Activate your online account to see your bills and make payments, send meter readings and track and compare the energy you use to other households like you – and much more. You can also try our great new mobile app. Because your super power is being in control of your energy.

Simply click here to activate your online account now.

Quick Switch

Are you new to npower? Good news: We’ve made it super quick to switch.. On average, it now takes just 17 days. You can even track your switch with your online account. So you can have the npower, quicker and easier than ever before. Once you’re an npower customer, you can then switch tariffs as quick as the same day.